Shipping & Ordering
Last updated: October 25, 2026
Shipping is free on every order within the United States, with tracking. Preview your portrait for free before you pay.
Free shipping
- Every poster, canvas and metal card ships free within the United States, with tracking. There is no minimum order.
- Physical products ship to US addresses only. Outside the US, the digital download is available everywhere and prints beautifully at a local printer.
Fine art posters and canvases
- Made to order and shipped within 24–48 hours; most orders arrive in 5–8 days.
- As soon as your order ships, we’ll email you a tracking number so you can follow it to your door.
Digital downloads
Delivered instantly. After checkout you’ll get a link to download your full high-resolution, watermark-free portrait, plus a copy sent to your email. Our digital files look great printed anywhere from 8×12” up to 24×36” — for the sharpest result, print at 300 DPI.
Personalized metal cards
- Review the portrait, names, dates and message before continuing to payment; your artwork and personalization are attached to the order for production.
- Need a card by a specific date? Contact us before ordering.
Placing an order
Generate a free preview first, so you know exactly what you’re getting before you pay. When you’re ready, choose a digital download, a fine art poster or a canvas. Your order is placed only after payment is completed.
Problem with an order?
If a print arrives damaged, defective, or never arrives, or a digital download fails to deliver, see our Refunds & Replacements policy for how we make it right.
Questions? Email [email protected].
