Contact Us
Last updated: October 21, 2026
Questions about a portrait, an order or anything else? Our customer care team is happy to help.
The best way to reach us is by email at [email protected]. We answer every message and typically reply within one business day.
Phone
Prefer to talk? Call us at +1 (505) 230-1963.
Support hours
Our customer care team answers email and phone calls Monday to Friday, 9:00 AM–6:00 PM (EST).
Mailing address
30 N Gould St Ste R
Sheridan, WY 82801
United States
Help with an existing order or creation
Include your order number or your Gifted Custom Art ID so we can find your portraits quickly. Your ID is shown at the bottom of every page — tap it to copy it. If you lost a creation, send us the ID and we'll help you recover it.
For delivery timelines see the Shipping & Ordering page, and for refund or replacement requests see the Refunds & Replacements policy.
Questions? Email [email protected].